Privacy Policy
Last Updated: March 15, 2025
We believe transparency builds trust. This policy explains how novarithquens collects, uses, and protects your personal information when you use our entrepreneurship education services.
Information We Collect
novarithquens collects information to provide better educational experiences and support your entrepreneurial journey. We gather this data through various interactions with our platform and services.
Personal Information
Name, email address, phone number, and postal address when you register for courses or contact our team.
Educational Data
Course progress, assignment submissions, quiz results, and learning preferences to personalize your experience.
Technical Information
IP address, browser type, device information, and website usage patterns for security and optimization.
Communication Records
Support tickets, feedback submissions, and correspondence with our instructors and support team.
How We Use Your Information
Your data helps us create meaningful learning experiences. We process information to deliver courses, track your progress, and provide personalized support throughout your entrepreneurial education.
Course Delivery: We use your personal information to provide access to educational materials, track learning progress, and issue certificates upon course completion.
Communication: Your contact details allow us to send course updates, answer questions, and provide technical support when needed.
Improvement: Anonymous usage data helps us enhance course content, platform functionality, and overall user experience.
Data Sharing and Third Parties
novarithquens does not sell your personal information to third parties. We may share data only in specific circumstances that directly benefit your educational experience or comply with legal requirements.
Educational Partners: We occasionally collaborate with industry experts and guest instructors who may access relevant student information to provide specialized training or mentorship.
Service Providers: Trusted technology partners help us deliver courses through learning management systems, process payments securely, and provide customer support infrastructure.
Legal Compliance: We may disclose information when required by Australian law, court orders, or to protect the safety and rights of our students and staff.
Your Privacy Rights Under Australian Law
Australian Privacy Principles give you specific rights regarding your personal information. novarithquens respects these rights and provides clear procedures for exercising them.
-
Access Right: Request a copy of all personal information we hold about you, including how it's being used and who we've shared it with.
-
Correction Right: Ask us to update or correct any inaccurate or outdated personal information in our records.
-
Deletion Right: Request deletion of your personal information, subject to legal and operational requirements for educational records.
-
Complaint Right: Lodge complaints with novarithquens directly or with the Australian Privacy Commissioner if you believe we've mishandled your information.
-
Portability Right: Receive your educational records and personal data in a structured format for transfer to other providers.
Data Security and Protection
Protecting your information is fundamental to everything we do. novarithquens implements multiple layers of security to safeguard personal data and maintain the integrity of our educational platform.
Encryption
All data transmission uses TLS encryption, and sensitive information is encrypted at rest using industry-standard algorithms.
Access Controls
Staff access to personal information is limited to job requirements and protected by multi-factor authentication.
Regular Audits
We conduct quarterly security assessments and maintain compliance with Australian privacy standards.
Incident Response
Established procedures for handling data breaches include immediate containment and prompt notification to affected individuals.
Data Retention and Deletion
novarithquens retains your information only as long as necessary for educational purposes and legal compliance. Different types of data have different retention periods based on their purpose and regulatory requirements.
Educational Records: Course completion certificates, grades, and learning transcripts are retained for seven years after course completion to support career verification and continuing education requirements.
Personal Information: Contact details and account information are kept for three years after your last course enrollment, unless you request earlier deletion.
Marketing Data: Communication preferences and marketing interactions are deleted within 18 months of your last engagement with novarithquens.
Students can request immediate deletion of personal information at any time. However, we may retain certain educational records to meet Australian Qualifications Framework requirements and support future credential verification.
International Data Transfers
novarithquens primarily stores and processes data within Australia. When we use international service providers for specific functions like content delivery or technical support, we ensure appropriate safeguards are in place.
Any overseas data transfer complies with Australian Privacy Principle 8, including contractual protections and verification that recipient countries provide adequate privacy protections for Australian citizens.
Cookies and Tracking
novarithquens uses cookies and similar technologies to improve your learning experience and analyze platform usage. Most cookies are essential for course functionality, while others help us understand how students interact with our content.
Essential Cookies: Required for login authentication, course progress tracking, and security functions. These cannot be disabled while using our platform.
Analytics Cookies: Help us understand which courses are most popular and how students navigate our platform. You can opt out of these through your browser settings.
Preference Cookies: Remember your settings for video quality, language preferences, and accessibility options to enhance your experience.
Children's Privacy
novarithquens's entrepreneurship courses are designed for adult learners. We do not knowingly collect personal information from individuals under 18 years of age. If we discover that we have inadvertently collected such information, we will delete it immediately upon verification.
Parents or guardians who believe we may have collected information about a minor should contact us immediately using the details provided below.
Changes to This Policy
We review and update this privacy policy annually or when significant changes occur to our data practices. When updates are made, we'll notify active students via email and post the revised policy on our website.
Continued use of novarithquens's services after policy changes constitutes acceptance of the updated terms. However, we will seek explicit consent for any changes that materially affect how we use your personal information.
Privacy Contact Information
Questions about this policy or your personal information? We're here to help with any privacy-related concerns.
You can also lodge privacy complaints with the Australian Privacy Commissioner at oaic.gov.au if you're not satisfied with our response to your concerns.